Share your stuff. Be kind. Smile. Be curious. Ask questions. Look both ways. Clean up your mess. Take turns. Play fair. Listen. I learned...

Just listen. It is much easier said, than done. We need to stop thinking about the last time we had a similar experience. We have to...

There is a lot of communication happening these days. We're zooming, slacking, texting, messaging, and of course, emailing. When a team...

When we say some phrases, the response is negative even when we don’t intend it. Here are a few examples: “Calm down.” “I don’t have...

When someone is rude, when someone is upset, when someone is yelling, it IS about THEM. It is NOT about you. What they say AND how they...

Have you ever been disappointed after a cringeworthy presentation? How about when you finished a tense discussion with your manager?...

When your team’s report is never on time, start with a question. When an employee is habitually late to work, start with a question. When...