“We will not resolve this.” “We can’t get unstuck.” “There will never be an agreement.” I hear that from clients, A LOT! My response...

So you don’t know what PDUA means? Are you trying to figure it out? How long is that taking? TOO LONG. If we were in a meeting, you would...

You send a well written text, and the response is a string of irate messages. You send a clear and concise email, and you receive an...

We see, feel and experience communication. Our perception of the communication is unique for each of us. Take a look at the image for...

If we want to have better conversations in the workplace, then we need to ask better questions. We usually start with questions based on...