When we want the attention of a colleague, a client, a vendor or our management team, we need to invite their attention.   Whether we are...

A classic always delivers. Today, I’m bringing back one of my tips with a refresh.   Do You Start With "You"? "You do it all the time."...

‘What’ you say matters 7% AND ‘how’ you say it matters 93%. It seems unbelievable, while it is very true. The ‘how’ includes: facial...